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MANAGED SERVICES SUPPORT PLANS |
We can provide a range of affordable IT managed services to your business. Our system architects and consultants can work independently or as an extension of your existing IT team to specify a managed services package tailored to your business needs This will give you first class technical support and peace of mind, remove expenditure of unnecessary full time resource and free up vital management time. Should any system or server issues arise – we can manage it to ensure minimal impact on your business.
DesktopDirect
This plan is geared toward small or medium sized business with very few or no servers in the office, but are still looking for excellent support for your end users We offer two plans, DesktopDirect Remote and DesktopDirect +. Both plans provide great virtual support, the difference is DD + provides onsite support when you need it. Our virtual support allows us to see what you see on your pc. DesktopDirect Remote is just $40 per desktop, adn DesktopDirect + is just $50 per desktop per month.
ServerDirect
Your server and network equipment are critical to supporting your day-to-day operations. If they go down then so do part or all of your business operations. We offer complete plans to securing, supporting, and maintaing your servers. We are able to instantly remote into your servers to solve most critical server problems. For the very few instances that we cannot, a systems engineer will visit your office to get you up and running.
NetworkDirect
Do you need support and maintenance on a dedicated schedule by your assigned systems engineer? All NetworkDirect plans support your network, servers, and users. Compare our prices to hiring a full-time employee including benefits.
IT Manager
This plan rovides businesses with a IT Manager to take charge of managing and guiding your technology decisions. The IT Manager assigned to your account will have an average of 10+ years experince in IT, and have managed IT Departments for various sized businesses.
The IT Manager will best advise you on the right tools, best practices and technology policies to have in place. He/She can also help you with project management, budgeting, vendor management, etc. See below for more info. Please contact us for pricing.
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